Refund policy

At Evans Golf Company, we are proud of the quality of our bags and want nothing more than for you to carry them with equal pride. We will accept returns on any non-customized, un-played bag within 60 days of purchase.

That said, things happen. So we have tried to create a clear policy on defects and replacements.

Personalized Items

We do not accept returns on personalized items. You may regret having “Putt 4 Dough” embroidered on the side. That’s not our problem. What is our problem is a product defect. See below.

Broken Legs

If you have a first-generation Evans Golf Bag with our metal legs, we do not offer bag replacements for broken legs. The vast majority of broken or bent legs are due to travel handling (airlines or ShipSticks), and we would encourage you to review the damage policies for those carriers.

If you have the current-generation Evans Golf Bag with our carbon-fiber legs, how in the world did you break them? There has to be a great story involving a runaway golf cart, falling boulder or alligator attack. Something like that. Please email us at Orders@evansgolfcompany.com and our team will send you replacement legs for your bag.

Manufacturing Defects (Zippers, Seams, Etc.)

Manufacturing defects will be repaired or replaced by us for up to six months from purchase.

Fading, Wear and Tear

We admire your dedication to the game. Playing 150 rounds in a single calendar year is no small task. With that level of commitment, however, comes increased wear and exposure. Your bag’s color will fade over time. The padding around the dividers will eventually start to wear out.

This isn’t a defect. This is a badge of honor. Embrace it. Not everyone gets the opportunity to develop the totally unique and distinct patina that your bag has. And send us pictures of your bag so we can post them. These are our favorite Evans Golf Bags.

For any additional questions or concerns, please reach us at Orders@evansgolfcompany.com.